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Ways to Customize Without Scripting

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Note
Note: This article applies to Fuji. For more current information, see Administer the Now Platform at http://docs.servicenow.com

The ServiceNow Wiki is no longer being updated. Please refer to http://docs.servicenow.com for the latest product documentation.


This table lists ways to customize a ServiceNow instance without scripting.


Customizable Without Scripting For Further Information See These Links
Applications and Modules

(includes Application Menu Categories)

Choice List Options
Dictionary
Field Status Indicators
Defining Field Styles
Form Fields
Homepages
Import Sets
Knowledge Base
Lists
Localization
Plugins

(includes Custom Charts, Creating and Administering Surveys, and a Content Management System)

Reports
Service Catalog
Tables

(includes Table Relationships - Reference Fields and Related Lists)

Timeline Pages
UI Policies
User Interface Look and Feel

(includes Colors, Fonts and Icons)

Workflow

(includes ways to do the work of a script without using a script)