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Core Configuration

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Note
Note: This article applies to Fuji. For more current information, see Core Configuration at http://docs.servicenow.com

The ServiceNow Wiki is no longer being updated. Please refer to http://docs.servicenow.com for the latest product documentation.


Overview

Core configuration encompasses changes made to the platform as well as supporting applications. These changes can affect global settings as well as settings for particular applications. These settings include:

Form Administration

List Administration

Configure forms to add new content, create custom forms, and customize form layout.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Form Administration</categorytree>

Modify list appearance, permissions, and actions.

<categorytree namespaces="-" mode=pages hideroot=on>Category:List Administration </categorytree>

Navigation and UI Configuration

Search Administration

Change appearance, navigation menus, CSS, and utilize cutting edge interface tools.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Navigation and UI Configuration</categorytree>

Configure search settings such as match relevance and attachment indexing.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Search Administration</categorytree>

Time

Platform Performance

Schedule events and track time across applications.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Time </categorytree>

Ensure system optimization through performance monitoring and diagnostics.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Platform Performance</categorytree>

Localization

Mobile Device Configuration

Go global with translation, currency, and locale settings.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Localization </categorytree>

Take ServiceNow to go with mobile device support.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Mobile Device Configuration</categorytree>

Plugins

Core Configuration Appendix

Enable applications, features, and services through plugins.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Plugins</categorytree>

Reference the core settings for applications and features.

<categorytree namespaces="-" mode=pages hideroot=on>Category:Out-of-Box Appendix</categorytree>

508 Compliance

Enable specifications for section 508 of the US compliance code.

<categorytree namespaces="-" mode=pages hideroot=on>Category:508 Compliance</categorytree>